|
Please contact us with any
questions you have about our
felted bag designs, materials,
yarns, patterns or
felting techniques at
patterns@felted-bags.com.
We look forward to hearing from
you.
Our Business Hours:
9am - 6pm PST Monday - Friday
9am - 12 Noon PST Saturday
We will be closed for the
Holiday Season during December.
We will answer support questions
via email when possible during
this time, but our answers may
not be as quick as you would
like! The automated
pattern download links will be
working and you can order and
receive patterns just like you
always do.
If you email and don't get a
response within 24 hours, please
try again. Sometimes our host's
email server seems to have a
brain burp or a reply may have
bounced or been trapped within a
spam filter.
Download Link: If
you do not receive your download
link within 5 minutes of your
paid purchase, please confirm
that you have provided PayPal
with your correct email address
or contact us at
patterns@felted-bags.com.
Lost Patterns: Please
email us at
patterns@felted-bags.com if
you have a computer problem and
your computer eats your
patterns. If you email us
your name and/or the email
address you used when you
purchased the pattern, we can
re-send the download link.
Interested in our wholesale
program? Click
here to download a wholesale
order form for retail stores. |


|